1. Information We Collect
When you interact with our website or services, we may collect certain types of information, including:
• Personal Information: Information you provide when you create an account, such as your name, email address, phone number, and other identifying information.
• Financial Information: When using our wallet and payment services, we may collect financial information, such as crypto wallet addresses, transaction history, and payment details.
• Technical Data: Information about your device and internet connection, including IP address, browser type, operating system, and device information.
• Usage Data: Information about your interaction with our website, including pages visited, time spent on the site, click behavior, and other website analytics.
2. How We Use Your Information
3. How We Share Your Information
We use the information we collect for various purposes, including to:
• Provide, operate, and improve our website and services.
• Process transactions and manage your account.
• Communicate with you about your account, updates, or other relevant information.
• Personalize your experience and show you content tailored to your interests.
• Analyze and improve our services based on website usage and feedback.
• Comply with legal obligations and prevent fraudulent activities.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and personalize content. You can manage cookie settings in your browser; however, disabling cookies may affect the functionality of our website.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Privacy Rights
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
• Access: Request access to your personal information and receive a copy of it.
• Correction: Request correction of any inaccurate information.
• Deletion: Request deletion of your data in certain circumstances.
• Opt-Out: You may opt out of certain data collection practices, including marketing communications.
To exercise these rights, please contact us at [social@coincrowd.com].
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.
8. International Data Transfers
If you access Coincrowd from outside the UAE, please be aware that your information may be transferred and processed in the UAE or other countries where we or our service providers operate. We take steps to ensure that your data remains protected as per applicable regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website and services constitutes your acceptance of the updated policy.
10. GDPR Compliance
If you are located in the European Economic Area (EEA), we ensure that your personal data is processed in compliance with the General Data Protection Regulation (GDPR). This means we only collect, process, and retain your information as legally permitted. You have specific rights under GDPR, including access to your data, correction, deletion, data portability, and the right to withdraw consent.
11. Contact Us