CoinCROWD Terms and Conditions

CoinCROWD Terms and Conditions

CoinCROWD Terms and Conditions

CoinCROWD Terms and Conditions

Welcome to Coincrowd! We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use Coincrowd’s services, including our crypto wallet, market data, news platform, and social login features. It also details your privacy rights and how applicable laws protect you.

1. Introduction

1. Introduction

1.1 About CoinCROWD

Welcome to Coincrowd! The Coincrowd platform and services (collectively referred to as "Coincrowd Services") are provided by Coincrowd L.L.C FZ, a company registered in the United Arab Emirates. Throughout these Terms, “Coincrowd,” “we,” “us,” or “our” refer to Coincrowd L.L.C FZ.

Our platform offers a suite of cryptocurrency-related services, including wallet functionality, market data access, news aggregation, and social login integration. By using any aspect of the Coincrowd Services, you acknowledge and agree to comply with these Terms.

1.2 Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the Coincrowd platform, mobile application, and associated services. By registering an account, browsing the platform, or utilizing any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you must refrain from accessing or using Coincrowd Services. Continued use of the platform constitutes acceptance of these Terms in their entirety.

1.3 Terms Include by Reference

These Terms incorporate the following documents and policies, which are considered part of this agreement:

1. Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal data. It is essential to review this document to understand your privacy rights.

2. Service-Specific Terms: Certain features or services may be subject to additional terms and conditions. These will be made available at the time of access or use of the relevant feature. By using those features, you agree to any applicable additional terms.

3. Platform Policies: Other policies, guidelines, or notices posted on our platform are also incorporated into these Terms by reference and must be followed while using CoinCROWD Services.

1.4 Modifications to Terms

We reserve the right to modify these Terms at any time to reflect changes in legal requirements, operational needs, or the introduction of new features. Material changes will be communicated to you via email or in-app notifications. Continued use of CoinCROWD Services after such updates constitutes acceptance of the revised Terms.

1.3 Terms Include by Reference

These Terms incorporate the following documents and policies, which are considered part of this agreement:

1. Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal data. It is essential to review this document to understand your privacy rights.

2. Service-Specific Terms: Certain features or services may be subject to additional terms and conditions. These will be made available at the time of access or use of the relevant feature. By using those features, you agree to any applicable additional terms.

3. Platform Policies: Other policies, guidelines, or notices posted on our platform are also incorporated into these Terms by reference and must be followed while using Coincrowd Services.

2. The Services

2. The Services

2.1 CoinCROWD Services Overview

CoinCROWD L.L.C FZ provides a suite of cryptocurrency-related services designed to enhance your digital asset experience. Our services include the following:

a. Crypto Wallet Services

• CoinCROWD offers a secure and user-friendly wallet for storing and managing digital assets.

• You can deposit, withdraw, and transfer supported cryptocurrencies directly from your wallet.

• The wallet employs advanced encryption and security protocols to protect your assets from unauthorized access.

• Wallet users can view their transaction history and receive updates on balances in real time.

b. Market Data Services

• Stay informed with comprehensive access to real-time cryptocurrency market data, including price trends, historical data, and analytics.

• View performance metrics for major cryptocurrencies and emerging tokens.

• Utilize customizable tools to analyze the market and make informed decisions.

c. News Services

• Access up-to-date cryptocurrency and blockchain-related news curated from trusted sources.

• Stay ahead with insights, updates, and developments in the digital asset ecosystem.

• The news feed is personalized based on user preferences and market trends.

d. Social Login Integration

• Simplify your CoinCROWD account registration and login process with integration from third-party platforms like Google, Facebook, or other supported providers.

• Social logins streamline user access while ensuring secure and authenticated connections to the platform.

e. Portfolio Tracking Tools

• Monitor and manage your cryptocurrency holdings with portfolio tracking features.

• View your portfolio's total value, individual asset performance, and historical trends.

• Set alerts and notifications for price changes or portfolio milestones

2.2 Updates and Modifications

• CoinCROWD reserves the right to update, enhance, or discontinue any aspect of its services or features at its sole discretion.

• Such changes may be made to improve performance, introduce new functionalities, or comply with regulatory requirements.

• While we strive to notify users of significant updates, Coincrowd may implement changes without prior notice.

• Users acknowledge that certain features may become unavailable temporarily or permanently, and Coincrowd will not be held liable for any inconvenience caused.

2.3 Limitations of Use

• The CoinCROWD Services are provided "as-is," and availability is contingent on external factors such as internet connectivity, blockchain network stability, and system maintenance.

• Users must ensure they comply with applicable laws and regulations when using our services, particularly when engaging in cryptocurrency transactions.

3. User Eligibility

3. User Eligibility

3.1 Eligibility Criteria

To ensure compliance with legal and regulatory requirements, only eligible users may access and use Coincrowd Services. By using our platform, you confirm that you meet the following criteria:

a. Age Requirement

• You must be at least 18 years old or have reached the age of majority in your jurisdiction if it is higher than 18.

• Users under the required age are prohibited from using Coincrowd Services, and accounts found in violation will be terminated.

b. Jurisdictional Restrictions

• You must not reside in or access Coincrowd Services from a jurisdiction where the use of cryptocurrency or Coincrowd Services is restricted or prohibited by law.

• It is your responsibility to ensure compliance with local laws and regulations before accessing our platform.

c. Accurate Information

• You must provide accurate, current, and complete personal information during account registration and at other points of interaction with the platform.

• This includes details such as your name, contact information, and any identity verification documentation required to comply with regulatory obligations (e.g., KYC/AML checks).

3.2 Right to Refuse or Terminate Access

CoinCROWD reserves the right to refuse, restrict, or terminate access to its services if you:

• Fail to meet the eligibility criteria outlined above.

• Provide false, misleading, or incomplete information during registration or verification processes.

• Violate any laws, regulations, or these Terms.

• Engage in activities deemed fraudulent, abusive, or harmful to Coincrowd, its users, or third parties.

In cases of account suspension or termination:

• Users will be notified of the action taken and the reasons, where applicable.

• CoinCROWD may retain user data in compliance with legal obligations, including those related to anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

3.3 Responsibility for Compliance

It is your responsibility to:

• Verify that your use of Coincrowd Services complies with all applicable laws in your jurisdiction.

• Avoid using our platform for unlawful purposes, including but not limited to money laundering, fraud, or other prohibited activities.

Failure to adhere to these requirements may result in the immediate suspension or termination of your account and potential reporting to regulatory authorities.

4. Account Registration and Security

4. Account Registration and Security

4.1 Account Creation

To use CoinCROWD Services, you must create an account. The following terms apply to the account creation process:
• Registration Requirements: You must register with a valid email address or use supported social login credentials (e.g., Google, Facebook, or other third-party platforms). The information provided during registration must be accurate, complete, and up-to-date.
• Password Management: You are responsible for setting and maintaining the confidentiality of your account password or social login credentials. Choose a strong and unique password to enhance security.
• Prohibited Use of Shared Accounts: Accounts are personal to the registered user. You may not share your account with others or allow unauthorized users to access it.
By creating an account, you agree to provide accurate information and update it promptly if there are changes. Providing false or incomplete information may result in account suspension or termination.

4.2 Account Usage

Once your account is created, you are solely responsible for all activities conducted under it. This includes:

• Personal Responsibility: Any actions taken using your account, whether authorized by you or not, are your responsibility. You acknowledge that maintaining the security of your account is critical to preventing unauthorized access.

• Unauthorized Access: If you suspect unauthorized access to your account, immediately notify us at support@coincrowd.com. This includes incidents such as stolen credentials, suspicious transactions, or account activity you did not initiate.

• Device Security: Ensure that the devices you use to access Coincrowd Services are secure and free of malware or other vulnerabilities. Using unsecured devices can put your account and data at risk.

Failure to report unauthorized access or activity promptly may limit our ability to assist you in recovering your account or protecting your data.

4.3 Account Suspension or Termination

CoinCROWD reserves the right to suspend or terminate accounts under the following circumstances:

• Violation of Terms: If you breach any of these Terms, engage in prohibited activities, or violate applicable laws, your account may be suspended or terminated without prior notice.

• Fraudulent or Illegal Activities: Accounts used for fraudulent, abusive, or illegal activities (e.g., money laundering, phishing, or hacking attempts) will be immediately suspended and may be reported to the relevant authorities.

• Regulatory Compliance: We may terminate or suspend accounts if required by law or as part of our compliance with regulatory obligations, such as Know Your Customer (KYC) or Anti-Money Laundering (AML) policies.

• User-Initiated Closure: You may request the closure of your account at any time by contacting support@coincrowd.com.

If your account is suspended or terminated:

• You may lose access to all services, data, and balances associated with the account.

• Coincrowd may retain certain information in accordance with legal obligations, such as transaction records or verification data.

4.4 Safeguarding Your Account

To further protect your account:

• Enable two-factor authentication (2FA) where available to add an extra layer of security.

• Regularly update your password and avoid reusing passwords from other services.

• Avoid sharing login credentials with anyone, even trusted parties.

Your cooperation is essential to maintaining the security of your Coincrowd account and the broader platform.

5. User Obligations

When using Coincrowd Services, you agree to adhere to these obligations to ensure a safe, lawful, and secure environment for all users. Failure to comply with these obligations may result in account suspension, termination, or legal action.

5. User Obligations

5. User Obligations

5.1 Prohibited Activities

You agree not to engage in any of the following activities when using Coincrowd Services:

a. Illegal, Fraudulent, or Unauthorized Activities

• Do not use the platform for any purpose that violates local, national, or international laws or regulations, including those related to cryptocurrency trading, money laundering, or terrorist financing.

• Fraudulent activities, such as creating fake accounts, using stolen credentials, or conducting unauthorized transactions, are strictly prohibited.

b. Undermining Platform Security

• Do not attempt to hack, reverse-engineer, decompile, or otherwise interfere with Coincrowd's systems, servers, or network infrastructure.

• Avoid engaging in activities that could compromise the platform's security, such as introducing malware, attempting to gain unauthorized access, or exploiting vulnerabilities.

c. Posting Harmful or Abusive Content

• Avoid posting or sharing harmful, misleading, or abusive content, including but not limited to:

• False information intended to deceive other users.

• Harassment, hate speech, or content that promotes violence or discrimination.

• Malicious content designed to harm the reputation of Coincrowd or its users.

d. Violating Intellectual Property Rights

• Do not infringe upon the intellectual property rights of Coincrowd, its licensors, or any third parties. This includes unauthorized copying, distribution, modification, or reproduction of Coincrowd's content, trademarks, or proprietary technology.

• Avoid uploading or sharing content that infringes on copyright, trademark, or other intellectual property laws.

5.2 Ethical Use of the Platform

By using CoinCROWD Services, you agree to:

• Respect Other Users: Interact respectfully with other users and CoinCROWD personnel. Harassment, abuse, or inappropriate behavior will not be tolerated.

• Provide Accurate Information: Ensure that all information you provide to CoinCROWD is accurate, truthful, and up-to-date. This includes data submitted during registration, identity verification, and support interactions.

• Use the Platform as Intended: Use CoinCROWD Services only for lawful and intended purposes, as outlined in these Terms.

5.3 Consequences of Non-Compliance

Failure to comply with these obligations may result in:

• Immediate suspension or termination of your account.

• Legal action to recover damages or enforce compliance.

• Reporting of illegal activities to the relevant authorities.

CoinCROWD reserves the right to investigate any suspected breaches of these Terms and take appropriate action to protect the platform and its users.

5.4 Cooperation with Investigations

You agree to cooperate fully with any investigations conducted by Coincrowd or law enforcement authorities related to the suspected misuse of the platform. This may include providing information, documentation, or access to your account when requested.

6. Fees and Payment

6. Fees and Payment

When using CoinCROWD Services, certain features or transactions may incur fees or charges. This section outlines how fees are determined, disclosed, and your responsibilities related to payments and taxes.

6.1 Fees for Services

Certain services provided by CoinCROWD may require payment of fees. These include, but are not limited to:

• Transaction Fees: Fees for cryptocurrency transfers, conversions, or withdrawals processed through the platform.

• Premium Features: Subscription-based or pay-per-use access to advanced tools, analytics, or services.

• Third-Party Services: Charges for services facilitated through integrations with third-party providers.

Disclosure of Fees:

• All applicable fees, their amounts, and the method of calculation will be disclosed to you in advance of completing a transaction or using a paid feature.

• Fees may vary based on factors such as the type of service, transaction volume, or market conditions.

Fee Acceptance:

By proceeding with a transaction or subscribing to a service, you agree to the disclosed fees. Once paid, fees are non-refundable unless explicitly stated otherwise.

6.2 Responsibility for Taxes and Charges

Users are solely responsible for any taxes or additional charges associated with their use of Coincrowd Services, including:

• Applicable Taxes: Local, national, or international taxes, such as VAT, GST, or other applicable sales taxes, as per your jurisdiction.

• Bank or Payment Processor Fees: Charges imposed by your bank, credit card issuer, or payment processor for using their services to make payments on the platform.

Tax Compliance:

• You are responsible for determining your tax obligations arising from your use of Coincrowd Services and ensuring compliance with applicable tax laws.

• Coincrowd does not provide tax advice. We recommend consulting a qualified tax professional for assistance with your tax obligations.

6.3 Payment Methods

CoinCROWD supports various payment methods for processing fees, including but not limited to:

• Credit or debit cards.

• Supported cryptocurrencies.

• Bank transfers or third-party payment gateways.

All payments must be made in the currency specified during the transaction or subscription process.

6.4 Failure to Pay

Failure to pay applicable fees may result in:
• Suspension or termination of access to the relevant service or feature.
• Additional charges, such as late payment fees or penalties, where applicable.
• Legal action or referral to collections agencies to recover unpaid amounts.

6.5 Changes to Fees

Coincrowd reserves the right to modify its fee structure at any time. Changes to fees will be communicated clearly through the platform or via email. Continued use of Coincrowd Services after such changes constitutes acceptance of the revised fees.

6.6 Refunds

Refunds are not provided for fees paid, except where explicitly stated or required by law. For questions regarding refunds or disputed charges, contact us at support@coincrowd.com.

6.6 Refunds

Refunds are not provided for fees paid, except where explicitly stated or required by law. For questions regarding refunds or disputed charges, contact us at support@coincrowd.com.

7. Intellectual Property

7. Intellectual Property

The intellectual property rights associated with Coincrowd Services are integral to our platform's operation and user experience. This section outlines your rights and restrictions regarding the use of our content, trademarks, and technologies.

7.1 Ownership of Intellectual Property

All content, trademarks, and technologies used within CoinCROWD Services are the exclusive property of CoinCROWD L.L.C FZ or its licensors. This includes, but is not limited to:

• Content: Text, graphics, logos, icons, images, news articles, market data, and other materials available on the platform.

• Trademarks: The "CoinCROWD" name, logo, and any related branding elements are protected under trademark laws.

• Technologies: All software, algorithms, databases, and functionalities used in Coincrowd Services, including wallet systems, analytics tools, and user interfaces.

These intellectual property assets are protected under UAE and international copyright, trademark, patent, and other intellectual property laws. Unauthorized use of any of these assets is strictly prohibited.

7.2 User License

When you use CoinCROWD Services, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the platform and its features, subject to the following terms:

• Personal Use Only: The license is granted solely for your personal, non-commercial use of CoinCROWD Services.

• No Derivative Works: You may not modify, distribute, create derivative works, or publicly display any content, trademarks, or technologies from the platform without prior written consent from CoinCROWD.

• Prohibited Actions: You are not allowed to:

• Copy, reproduce, or download any content or technology for unauthorized purposes.

• Decompile, reverse-engineer, or attempt to access the source code of any CoinCROWD technologies.

• Use the platform for purposes that infringe upon the intellectual property rights of CoinCROWD or third parties.

7.3 Third-Party Intellectual Property

CoinCROWD Services may include content, trademarks, or technologies owned by third parties (e.g., news sources, data providers, or integration partners). Such assets remain the property of their respective owners, and your use of them is subject to any additional terms or conditions imposed by those third parties.

7.4 Infringement of Intellectual Property

If you believe that your intellectual property rights have been infringed upon by Coincrowd or its users, you may contact us at support@coincrowd.com with the following details:

• A description of the alleged infringement.

• Proof of ownership of the intellectual property in question.

• Contact information for follow-up.

We will investigate all claims and take appropriate action, including removal of infringing content if necessary.

7.5 Reservation of Rights

CoinCROWD reserves all rights not expressly granted under these Terms. The limited license provided to you does not convey ownership of any intellectual property to you or any third party.

8. Risks and Disclaimers

The use of CoinCROWD Services involves inherent risks related to cryptocurrency markets, technology, and third-party dependencies. This section outlines the key risks and disclaimers you should be aware of before using the platform.

8.1 Market Risks

8.1 Market Risks

Cryptocurrency markets are highly volatile and subject to significant price fluctuations. By using Coincrowd Services, you acknowledge and accept the following:

• Unpredictable Price Changes: The value of digital assets can rise or fall dramatically over short periods due to market conditions, regulatory changes, or other factors beyond CoinCROWD's control.

• Investment Responsibility: CoinCROWD does not provide investment, legal, tax, or financial advice. Any decisions you make regarding cryptocurrency transactions are solely your responsibility.

• No Guarantees: CoinCROWD does not guarantee profits or the future value of any digital assets stored or managed on our platform. Past performance of any cryptocurrency is not indicative of future results.

8.2 Service Interruptions

While CoinCROWD strives to provide reliable and uninterrupted services, certain circumstances may result in service disruptions:
• Planned Maintenance: Temporary unavailability due to scheduled updates or maintenance to improve platform performance.

• Unforeseen Technical Issues: Interruptions caused by server outages, software bugs, or other technical failures.

• External Dependencies: Delays or disruptions arising from third-party services, such as blockchain networks, data providers, or payment gateways.

CoinCROWD will make reasonable efforts to restore services promptly but cannot guarantee continuous access or functionality. Users should take appropriate precautions, such as keeping backups of critical wallet information.

8.3 No Financial Advice

The content and features provided through CoinCROWD Services are intended for informational purposes only. This includes:

• Market Data and Analytics: Data and analytics tools provided on the platform are not intended to serve as investment advice.

• News and Insights: Articles and news updates are informational and should not be relied upon for making investment decisions.

• Portfolio Tools: The portfolio tracking feature is for organizational purposes and does not constitute financial or investment advice.

Users should consult qualified professionals (e.g., financial advisors, tax consultants) for advice tailored to their specific circumstances.

8.4 Assumption of Risks

By using CoinCROWD Services, you acknowledge and accept the following risks:

• Loss of Funds: Cryptocurrency transactions are irreversible, and errors (e.g., incorrect wallet addresses) may result in permanent loss of funds.

• Security Risks: While CoinCROWD employs advanced security measures, no system is entirely immune to risks such as hacking, phishing, or malware attacks. Users are responsible for safeguarding their account credentials and devices.

• Regulatory Risks: Cryptocurrency-related activities may be subject to changing laws and regulations, which could affect your ability to use certain features of CoinCROWD Services.

8.5 Limitation of Liability

CoinCROWD is not liable for any losses incurred due to market fluctuations, service interruptions, or user actions. Our liability is limited as described in Section 9 (Limitation of Liability).

9. Limitation of Liability

CoinCROWD L.L.C FZ provides services on an "as-is" and "as-available" basis and disclaims any warranties or guarantees regarding the platform's performance or reliability. This section outlines the limits of Coincrowd's liability concerning your use of its services.

9.1 Disclaimer of Liability

9.1 Disclaimer of Liability

To the fullest extent permitted by law, Coincrowd is not liable for any damages or losses resulting from your use of the platform. This includes, but is not limited to:

a. Market Volatility
• Losses incurred due to cryptocurrency price fluctuations, trading decisions, or investment outcomes.
• Any reduction in the value of digital assets managed or stored through Coincrowd Services.
b. Technical Errors or Interruptions
• Damages arising from system outages, bugs, delays, or other technical failures.
• Issues resulting from external dependencies, such as blockchain networks, third-party integrations, or payment gateways.
c. Unauthorized Account Access
• Losses caused by unauthorized access to your account due to compromised credentials, phishing, or failure to implement recommended security measures.
• Coincrowd is not liable for any unauthorized actions conducted on your account unless explicitly caused by Coincrowd’s negligence.
d. Indirect or Consequential Damages
• Coincrowd disclaims liability for indirect, incidental, or consequential damages, including lost profits, lost data, reputational harm, or business interruptions, even if advised of the possibility of such damages.

9.2 Limitation of Liability

To the maximum extent permitted by applicable laws, CoinCROWD’s total liability to you for any claims arising out of or related to these Terms or your use of the services is limited to the following:
a. Fee-Based Cap

• Coincrowd’s liability is capped at the total amount of fees paid by you to Coincrowd in the 12 months immediately preceding the incident giving rise to the claim.

b. Exclusions

• This limitation does not exclude liability for gross negligence, willful misconduct, or any other liability that cannot be excluded or limited under applicable laws.

9.3 Assumption of Risk

By using CoinCROWD Services, you agree to:

• Assume all risks associated with the volatile nature of cryptocurrencies and digital assets.

• Acknowledge that no platform, including CoinCROWD, can guarantee uninterrupted or error-free services.

9.4 Jurisdictional Variations

Some jurisdictions may not allow certain liability limitations. In such cases, Coincrowd’s liability will be limited to the fullest extent permitted by applicable law.

9.4 Jurisdictional Variations

Some jurisdictions may not allow certain liability limitations. In such cases, Coincrowd’s liability will be limited to the fullest extent permitted by applicable law.

10. Privacy and Data Protection

10. Privacy and Data Protection

At CoinCROWD L.L.C FZ, we prioritize the privacy and security of your personal data. This section outlines how we handle your information in compliance with applicable laws and regulations.

10.1 Privacy Policy

Your personal data is processed in accordance with our Privacy Policy, which provides detailed information on:

• Data Collection: What data we collect, including personal, technical, and usage information.

• Data Usage: How we use your data to provide and improve our services, including purposes such as account management, security, and compliance with legal obligations.

• Data Protection: The measures we take to safeguard your information against unauthorized access, misuse, or disclosure.

• User Rights: Your rights regarding your personal data, including access, correction, deletion, and objection to processing.

By using Coincrowd Services, you acknowledge that you have read and agree to the terms outlined in our Privacy Policy.

10.2 Data Sharing

We may share your personal data with third parties under the following circumstances:

a. Service Provision

• To provide CoinCROWD Services effectively, we may share your data with trusted third-party service providers, such as hosting providers, analytics services, or identity verification partners.

• These providers are contractually obligated to process your data in accordance with our instructions and applicable data protection laws.

b. Legal and Regulatory Obligations

• We may disclose your data to comply with applicable laws, regulations, or legal requests from authorities. This includes, but is not limited to, compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

• Such disclosures will be limited to the information required to meet legal or regulatory obligations.

c. Business Operations

• In the event of a merger, acquisition, or sale of Coincrowd’s assets, your data may be transferred to the new entity. You will be notified of any such changes and given the opportunity to review updated policies.

d. User Consent

• With your explicit consent, we may share your data for additional purposes, such as participation in promotional activities or integration with third-party services.

10.3 Data Security

To protect your data:
• We employ encryption, access controls, and other technical measures to secure your personal information.
• Coincrowd regularly audits its systems and processes to ensure compliance with best practices in data security.

10.4 User Responsibility

While we take comprehensive measures to secure your data, users are also responsible for:

• Safeguarding account credentials, such as passwords and two-factor authentication (2FA) codes.

• Avoiding the use of shared or unsecured devices to access Coincrowd Services.

10.5 Questions or Concerns

For more details about how your data is handled or to exercise your privacy rights, please review our Privacy Policy or contact us at privacy@coincrowd.com.

11. Governing Law and Dispute Resolution

11. Governing Law and Dispute Resolution

This section explains the legal framework governing these Terms and the procedures for resolving disputes that may arise between you and Coincrowd L.L.C FZ.

11.1 Governing Law

• These Terms and your use of Coincrowd Services are governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

• This includes compliance with applicable federal and local laws and regulations relating to digital assets, data protection, and financial services.

• If you reside outside the UAE, you are responsible for ensuring that your use of Coincrowd Services complies with the laws and regulations of your jurisdiction.

11.2 Dispute Resolution Process

We aim to resolve any disputes amicably and in good faith. If a dispute arises, the following process will apply:

a. Initial Resolution.
• You are encouraged to contact us at support@coincrowd.com to discuss and attempt to resolve the dispute informally before initiating formal proceedings.

• Our team will make reasonable efforts to address and resolve your concerns promptly.

b. Arbitration

• If the dispute cannot be resolved informally, it will be referred to arbitration in accordance with UAE regulations.

• The arbitration will be conducted under the rules of a recognized arbitration body in the UAE, such as the Dubai International Arbitration Centre (DIAC) or Abu Dhabi Global Market (ADGM).

• The arbitration will be:

• Conducted in English.

• Governed by UAE law.

• Binding on both parties.

c. Final and Binding Decision

• The arbitrator’s decision will be final and binding. Both parties waive the right to appeal the decision, except where an appeal is permitted by UAE law.

11.3 Exclusions

• Nothing in this section prevents either party from seeking injunctive relief or other equitable remedies in a court of competent jurisdiction within the UAE to prevent misuse of intellectual property, data breaches, or other urgent matters requiring immediate legal action.

11.4 Jurisdictional Limitations

• Users outside the UAE should note that local laws may affect their ability to enforce these Terms or access dispute resolution mechanisms.

By agreeing to these Terms, you consent to the jurisdiction of UAE laws and arbitration procedures as described above.

12. Updates to These Terms

12. Updates to These Terms

Coincrowd L.L.C FZ reserves the right to modify or update these Terms at any time to reflect changes in our services, legal requirements, or business practices. This section outlines the process for updates and your responsibilities as a user.

12.1 Reasons for Updates

We may update these Terms for various reasons, including but not limited to:

• Service Enhancements: Introducing new features or services, or updating existing ones.

• Regulatory Compliance: Ensuring adherence to changes in UAE or international laws governing cryptocurrency, data protection, or other relevant areas.

• Operational Adjustments: Reflecting changes in business operations, security measures, or platform policies.

• User Feedback: Addressing suggestions or concerns raised by users to improve clarity or functionality.

12.2 Notification of Updates

When we make significant changes to these Terms, we will notify you through one or more of the following methods:

• Email Notification: Sending updates to the email address associated with your Coincrowd account.

• In-App Notifications: Displaying an alert or message within the platform when you log in.

• Website Announcement: Posting a summary of changes on our official website or blog.

Where required by law, we may request your explicit consent for certain updates.

12.3 User Responsibility

As a user of CoinCROWD Services, it is your responsibility to:

• Regularly review these Terms to stay informed about your rights and obligations.

• Understand that continued use of CoinCROWD Services after updates signifies your acceptance of the revised Terms.

• Contact us at support@coincrowd.com if you have questions or concerns about any changes.

If you do not agree with the updated Terms, you must stop using the platform immediately. Closing your account may also be an option if the changes significantly impact your use of the services.

12.4 Version Control

The most current version of these Terms will always be available on our website or within the app. You can identify the latest version by the “Last Updated” date at the top of the document.